Shipping policy
Shipping Policy
Effective Date: [01-01-2025]
Thank you for shopping at VARNA SILKS. We want to ensure that you have a seamless and enjoyable shopping experience with us. Below is our Shipping Policy, which covers the details related to the shipping of your order.
1. Shipping Methods and Carriers
We offer a variety of shipping methods to suit your needs. Orders are shipped via reliable carriers such as India Post, BlueDart, and other trusted couriers. Available shipping methods will be presented at checkout for your selection.
2. Shipping Costs
Shipping costs are calculated based on your location and the weight of your order. You will see the exact shipping cost at checkout before finalizing your order.
- Free Shipping: We offer free standard shipping on orders above ₹500 to addresses within India.
- Standard Shipping: ₹50 for orders below the minimum threshold.
- Expedited Shipping: ₹150 for faster delivery options.
3. Order Processing Time
All orders are processed within 1–2 business days of receiving payment, excluding weekends and holidays. You will receive a notification once your order is shipped.
4. Estimated Delivery Time
- Domestic Shipping: Delivery typically takes 3–7 business days depending on the shipping method and location within India.
- International Shipping: For international orders, delivery may take 7–21 business days, depending on the destination country and customs processing.
Please note that delivery times are estimates and can vary based on unforeseen circumstances, such as weather conditions or carrier delays.
5. Shipping Locations
We currently ship to addresses within India. If you are located outside India, please contact us for more information regarding international shipping availability.
6. Order Tracking
Once your order is shipped, you will receive an email containing the tracking number and a link to track your order via the courier’s website.
7. International Shipping
For international orders, additional customs duties, taxes, and fees may apply depending on the destination. These fees are the responsibility of the customer and are not included in the shipping cost.
8. Shipping Restrictions
- We do not currently ship to P.O. Boxes or APO/FPO addresses.
- Orders over [weight/size limit] may require additional shipping charges. Please contact us for special arrangements.
9. Lost or Damaged Packages
In the event your package is lost or damaged during shipping, please contact us within 7 days of receiving your order. We will investigate the issue and assist you in resolving the matter as quickly as possible.
If the damage is reported after 7 days, we may not be able to offer a replacement or refund.
If you have any further questions about shipping or need assistance with your order, please contact us at info@varnasilks.in or call +917012054955.